Wednesday, April 28, 2010

Arrowhead CU Selects Auto Expert for Auto Locating & Buying Services

(Riverside, Calif.) April 26, 2010 – Auto Expert recently announced that it has been selected by San Bernardino-based Arrowhead Credit Union to provide auto locating and buying services for its 154,000 members.

Arrowhead, with assets of $852 million, has long offered auto loans, but this is the first time it is offering members an auto locating service. Rather than take on the task themselves, Arrowhead opted to partner with Auto Expert.

“The key factor for Arrowhead CU in selecting Auto Expert is the easy, hassle-free shopping experience for new and used cars that they can provide to our members,” said Gene Shabinaw, senior vice president, Lending, Arrowhead.

“Auto Expert has an excellent reputation in our local market and has developed the necessary relationships with dealerships. That translates into our members saving money on their car purchase. When you combine that with a low-rate auto loan from Arrowhead, it makes a great partnership,” Shabinaw added.
“We are excited to partner with Arrowhead,” said Chris Andrus, Auto Expert president. “Both organizations have a sharp focus on customer service, so working together to help members makes a lot of sense. The average member savings through Auto Expert is more than $2,000. In today’s economy, that might make the difference in a member’s decision about purchasing a car right now.”

Auto Expert provides auto-locating services to 15 credit unions, collectively serving more than 703,980 members and totaling more than $6.75 billion in combined assets. Auto Expert is a subsidiary of Altura Credit Union. For more information about Auto Expert, visit http://www.autoexpertonline.com/ or call 1.800.359.4567.

Monday, April 26, 2010

Talking the Talk – Understanding Dealer Terms

Buying a new car can be a daunting task and it can become frustrating when you don’t understand the terms dealers will commonly use. This article is to assist first-time buyers decipher common language used when buying a car; however, anyone, first-time or fifth-time buying a car, can benefit from this article for a better understanding of common terms and phrases. Below is a list of glossary of terms, common questions and phrases regarding purchasing a vehicle.

Pricing

What is MSRP?
Manufactured Suggested Retail Price (MSRP) is sometimes called the “Sticker Price” and means just that – suggested selling price for the retailer. MSRP is determined by the market value of the vehicle and does not include taxes, registration, transportations and other miscellaneous fees (all which could add 10-15% to the final cost).

What is invoice price?
The invoice price of a car is the “price” the dealership paid for the vehicle. Similar to MSRP, the invoice price does not include taxes, registration, transportation or other miscellaneous fees.

What’s the difference between MSRP and invoice prices?
MSRP is the price after the invoice price has been marked up to allow the dealership to make a profit on the vehicle.

How can a dealer go “below” invoice?
Most dealers can offer pricing that is below invoice because they themselves receive manufacturer’s rebates, incentives and volume discounts to offset their discounts they pass on to the consumer.

What is a consumer rebate?
Rebates are discounts that are passed to the consumer by the manufacturer. Rebates are applied after taxes and license fees.

What is a manufacturer rebate?
A rebate that is similar to the consumer rebate, however, these rebates are passed to the dealership.

What does it mean when my vehicle depreciates?
Depreciation is the vehicle’s decline in value over a period of time. Once a vehicle is sold, driven and used, the value of the vehicle automatically declines.

What is a transportation fee?
A transportation fee is charged by all dealers and it’s the cost of transporting the vehicle from the manufacturer’s location to the dealership.

What is tax and license?
Like all purchases, all products are subject to state and federal taxes, vehicles are no exception. License fees are the cost of the dealership licensing the vehicle with the new owner’s information.

Lending

What is APR?
Annual Percentage Rate (APR) is the rate your paying for your loan and is charged by your financial institution.

What is a loan term?
A loan term is the amount of time, usually determined in months, you’re paying for your auto loan. The most common terms are 48 to 60 months. Most institutions will increase the rate if the term is 72 to 84 months and it’s rare for an institution to lend longer than 84 months.

What is a lease?
A lease is like renting the vehicle and the payments are usually much lower than purchasing the vehicle with an auto loan. However, there are more fees involved and you don’t own the vehicle at the end of the term. After a lease has ended, the consumer will have to pay a residual – the amount you owe at the end of the lease. Car lease residuals are a statement of the expected depreciation of a vehicle's value over the life of a lease. The value can be affected by a number of factors, including expected average annual mileage, number of months in the lease, make/model vehicle, resale history, predicted future supply and demand, rise/fall in gas prices, and anticipated future economic conditions. In short, lease residuals amount to nothing more than an educated guess. (http://www.leaseguide.com/Articles/residualvalues.htm)

What is GAP protection?
GAP insurance or GAP protection is insurance coverage to pay for the vehicle’s loan in the event the vehicle is stolen or totaled in an accident. Because a vehicle depreciates automatically after you’ve purchased it, the value of the vehicle is lower than the amount of the loan. All insurance companies will only cover the value of the vehicle, leaving the consumer responsible for the difference on the loan. GAP insurance will cover that “gap” between the value of the vehicle and the loan amount. Most financial institutions and dealerships offer this insurance; most credit unions offer GAP policies at affordable prices compared to dealerships.

Thursday, April 1, 2010

Gas Card Sweepstakes - Enter to Win!

Become our fan on Facebook and you can enter to win a full tank of gas*!

It's simple, all of our fans will be entered into a sweepstakes to win gas on Auto Expert! 

All you have to do is fan us at www.facebook.com/autoexpertsocal.

But, wait there's more...there are two more ways to earn more chances to win! 
  1. Watch our new video and take a short survey.
  2. Invite your facebook friends to do the same!**  We made it easy for you, just copy and paste the message below on your wall and/or send a direct message to all your facebook friends:
I entered the Auto Expert Gas Card Giveaway  for a chance to win A Full Tank of Gas*, enter to do the same!  Spread the word and you can earn even more chances to win! Visit http://www.facebook.com/autoexpertsocal?v=app_11007063052

No purchase necessary!

Prize Eligibility:
Only persons residing in Southern California counties of Riverside, San Bernardino, Los Angeles San Diego, and Imperial and who are at least 18 years of age can enter.

Sweepstakes Starts: April 01, 2010 @ 08:00 am (PST)
Sweepstakes Ends: April 30, 2010 @ 11:59 pm (PST)

Official Rules:
*Full tank of gas, for this sweepstakes, is valued at $40. The winner will receive 2 $20 gas cards, value of $40.
**Your friends will need to complete the video review survey and become a fan of Auto Expert in order to count as a chance to win. 

The Auto Expert Gas Card Giveaway is open only to legal residents of California residing in the counties of Riverside, San Bernardino, San Diego, Imperial and Los Angeles. Entrants must be 18 years of age or older with a valid driver’s license at the time of Promotion registration. The winner will be randomly selected. All current fans prior to this sweepstakes start date and new fans that join within this sweepstakes timeline, except Auto Expert employees, will be count as an entry. Secondly, an entrant can earn more chances to win by completing the video review survey. Thirdly, an entrant can earn another chance to win by inviting their facebook friends to become friends of Auto Expert, however this entry will only count if their friend becomes a fan and completes the video review survey.


Entries not available to Auto Expert employees.


Auto Expert reserves all rights to cancel the contest do to improper abuses by entrants. Please email sdeleon@autoexpertonline.com for any questions or comments.
 
Privacy:
Auto Expert may use your email address to send you updates and announcements for our company.  Email address are kept for Auto Expert use only and will not be sold to any other parties, companies or vendors.  You may opt out of our emails anytime.